Facilitate timely filing of claims by monitoring and coordinating efforts and activities of the billing vendor across the several practices within the PC and the hospital itself.


1. Deal directly with patients to resolve non-routine billing issues.

2. Works with front-end managers to ensure that all registrations are correct and complete.

3. Ensures that all batches are completed and closed each day.

4. Assist in reconcilation of all charges for surgeries each week.

5. Accepts payments form over the phone as needed.

6. Assists that all office charges reconcile to appointment scheduler and are received and billed.

7. Helps reconcile Refund logs as needed.

8. Assists in the charge calculation for single case agreements.

9. Coordinate payment agreements arrangements between manger, billing vendor, and patients.

10. Serve as the initial contact for billing vendor in the resolution of billing issues that are beyond the vendors scope of services.

11. Provide billing vendor with required documents/information to which they do not have access to. (ie. Medical chart records)

12. Research payments received that do not contain back up documentation.

13. Assist in the preparation of statistical reports by compiling data.

14. Monitor the workflow of the various practices to ensure timely submission of charges.

15. Responds to third party requests for information.

16. Works with Collection Agency to verify account legitimacy and payment data.

17. Assists with audits and reviews.

18. Reviews department invoices for accuracy and coordinates payment through A/P.

19. Maintains patient confidentiality by adhering to all HIPAA guidelines.

Education :

1. High School diploma or equivalent. College preferred.

2. Minimum of 3 years of professional billing experience in a health care setting.

3. Ability to multi-task and pay attention to detail

4. Knowledge of basic computer applications.

5. Intermediate knowledge of Excel spreadsheets

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