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Site Maintenance Technician II-NY

SUMMARY:


Effectively execute site maintenance activities on multiple products. Demonstrate and perform Level II skills from Site Maintenance Technician II Skills Matrix. Professionally interact with external and internal customers/departments. Generally, this position works under the direction of a Technical Service Engineer.



Responsibilities:



  • Ability to perform Preventive Maintenance (PM) activities as prescribed by procedure,
    without supervision

  • Perform routine installations and maintenance on assigned Muratec products.

  • Effectively troubleshoot issues of routine scope

  • Be able to verify software status and evaluate rudimentary log messages.

  • Be able to determine location of logs with appropriate information for log analysis.

  • Follow all corporate safety protocols and report unsafe conditions

  • Apply company policies and procedures to resolve issues of routine scope

  • Ability to professionally interact with customers and internal departments.

  • Achieve Factory Training and certification on assigned Muratec product(s)

  • Prepare and submit all necessary paperwork.

  • Work with minimum supervision

  • Other job-related duties may be assigned by manager.


EDUCATION and/or EXPERIENCE


AA degree in electronics or Technical School certification, 2-4 years of technical field service experience, Semiconductor or military experience a plus. English Language and Writing skills desired.



Skills Required (Cognitive, Communication, Leadership, Interpersonal):



  • Good oral and written communication.

  • Good judgment, troubleshooting and analytical capabilities.

  • Good PC skills (MS Office, Excel, Windows).

  • Flexible, detail-oriented, and ability to multi-task.

  • Strong Customer Satisfaction and phone skills.

  • Ability to work in a team environment and be a team player.

  • Must be able to safely lift 50 lbs.

  • Must be able to work 12-hour shifts, compressed work week, and?night shift.




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